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CUSTOMER SUPPORT

Contact UK ETA Support

Need help with an application, payment, UK ETA requirement or general question? Contact our support team and we’ll help you with your enquiry.

We aim to respond to enquiries within 24 hours.

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Existing Application

Include your UK ETA reference so our team can locate your enquiry more quickly.

Payment Questions

If your question relates to a payment, include your application reference and the email used for the application. Never send full card details.

General UK ETA Questions

For eligibility, requirements and travel information, our guides may answer your question immediately: see the FAQs, the requirements or the eligibility checker.